Executive Administrative Assistant Certificate
Total Program Credits: 30
(formerly Business Support Specialist)
Students interested in pursuing executive administrative assistant positions in business today can pursue this certificate. This certificate will prepare students to assist executives in mid-size to large business organizational environments. Business acumen skills will be taught in customer service, management and business, accounting, records management, and computer software applications. This program will also prepare them to take the Certified Administrative Professional (CAP) Exam.
Program Learning Outcomes
Upon successful completion of the Executive Administrative Assistant Certificate program, the graduate will be able to:
- Explain the role of organizational structures that include the supervisor's role and any subordinate roles;
- demonstrate teaming and collaboration and personal and interpersonal skills to develop effective working relationships;
- prioritize, plan, and manage for results;
- prepare written communications and distribute processed information;
- show how to set up and maintain paper and electronic files;
- demonstrate basic financial tasks;
- show how create appointments, maintain calendars, and receive visitors;
- originate meetings and conferences;
- prepare travel arrangements; and
- prepare for future professional challenges.
(Fall 2021)
Placement Measures
Program Map for Students
| BUS 103 ◊ Keyboarding Technique | Core Course | 1 |
| BUS 107 ◊ Microsoft Office in Business Applications | Core Course | 3 |
| BUS 141 ◊ Introduction to Business | Core Course | 3 |
| BUS 171 ◊ Introduction to Customer Service | Core Course | 3 |
| BUS 188 ◊ Business Writing | Core Course | 3 |
| | | |
| BUS 102 ◊ Small Business Accounting | Core Course | 3 |
| OR | | |
| BUS 146 ◊ Business Computations | Core Course | 3 |
| Total Semester Credits: | 16 |
Meet with your Academic Advisor to create an academic plan.
Explore stackable certificate(s)/degree(s) |
BUS 103◊: Any student who can type 25 words per minute on a three-minute timing, with five errors or fewer, using proper touch-typing technique, may take a proficiency test for BUS 103◊.
BUS 103◊: Students completing the BUS 103◊ proficiency requirement in the first semester may take BUS 104◊ in the first semester instead of the second semester.
| BUS 104 ◊ # Keyboarding Speed & Accuracy | Core Course | 1 |
| BUS 125 ◊ Fundamentals of Office Administration | Core Course | 3 |
| BUS 150 ◊ Principles of Management | Core Course | 3 |
| BUS 161 ◊ Business Law I | Core Course | 3 |
| | | |
| CHN 101 ◊ Elementary Chinese I | Program Elective | 4 |
| OR | | |
| SPN 101 ◊ Elementary Spanish I | Program Elective | 4 |
| Total Semester Credits: | 14 |
Meet with your Academic Advisor to finalize your academic plan for graduation and register for stackable certificate/degree (option).
Submit graduation petition by deadline (check for the specific date in catalog or syllabus.) |
See BUS course descriptions.
Chairperson: Dr. William M. Griffin, Ext. 3579
KEY
(AAS/CERT) |
| General Education |
Communications, Fine Arts, Humanities, Life Science, Mathematics, Physical Science, Social and Behavioral Science (see individual degree requirements). |
| Core Course |
Course(s) listed in a semester the student is required to take. |
| Program Elective |
Course(s) that faculty recommend and are listed in the ‘Program Electives’ section (if any) for this program. |
If intending to transfer, choose courses accepted by your transfer institution. |
| General Elective |
Course(s) chosen by the student, if needed, above and beyond core courses and program electives (if any), to complete the Program Total Credits. |
| ◊ symbol |
This course is articulated. (course transfers to 3 or more Illinois State schools, as an elective or equal course-to-course) |
| # symbol |
This course has a prerequisite. (course(s) student takes prior to taking this course) |