Administrative Assistant Certificate

Pathway:

Administrative Assistant

Certificate Type:

Basic

Curriculum Code:

BUS.ADM.CERT (C407D)

Total Program Credits: 17

(formerly Office Assistant Certificate)

Students that pursue the Administrative Assistant Certificate program will be prepared to begin entry-level office positions. Students learn the skills and knowledge in office procedure and word processing, customer service and records management.

Program Learning Outcomes

Upon successful completion of the Administrative Assistant Certificate program, the graduate will be able to:

  • demonstrate proficient keyboarding skills;
  • demonstrate proficient and business appropriate written and verbal communication skills;
  • identify business accounting department practices;
  • assess current business practices and trends; and
  • summarize the different roles of customer service.

(Fall 2021)

Placement Measures

Program Map for Students


Semester One: Fall

CourseCategoryCredits
BUS 103 Keyboarding Technique

Core Course

1

BUS 104 # Keyboarding Speed & Accuracy

Core Course

1

BUS 107 Microsoft Office in Business Applications

Core Course

3

BUS 188 Business Writing

Core Course

3

Total Semester Credits:8
Next StepsMeet with your Academic Advisor to create an academic plan.
Explore stackable certificate(s)/degree(s)

Note: BUS 103◊, BUS 104◊: any student who can type 25 words per minute, on a three-minute timing, with five errors or fewer, using proper touch-typing technique may take a proficiency test for BUS 103◊.

Semester Two: Spring

CourseCategoryCredits
BUS 102 Small Business Accounting

Core Course

3

BUS 171 Introduction to Customer Service

Core Course

3

CIS 161 # Microsoft Excel II

Core Course

3

Total Semester Credits:9
Next StepsMeet with your Academic Advisor to finalize your academic plan for graduation and register for stackable certificate/degree (option).
Submit graduation petition by deadline (check for the specific date in catalog or syllabus.)

See BUS course descriptions.

Chairperson: Dr. William M. Griffin, Ext. 3579

 KEY
(AAS/CERT)
General Education Communications, Fine Arts, Humanities, Life Science, Mathematics, Physical Science, Social and Behavioral Science (see individual degree requirements).
Core Course Course(s) listed in a semester the student is required to take.
Program Elective Course(s) that faculty recommend and are listed in the ‘Program Electives’ section (if any) for this program. If intending to transfer, choose courses accepted by your transfer institution.
General Elective Course(s) chosen by the student, if needed, above and beyond core courses and program electives (if any), to complete the Program Total Credits.
◊ symbol This course is articulated. (course transfers to 3 or more Illinois State schools, as an elective or equal course-to-course)
# symbol This course has a prerequisite. (course(s) student takes prior to taking this course)