Hotel/Motel Certificate
Total Program Credits: 31
The certificate program prepares students for potential positions as front desk clerks, reservationists, concierge, guest attendants and other entry-level positions in the hotel industry. Students develop skill in guest handling procedures, basic supervision, housekeeping and planning catering functions. This program may be completed by full-time students in one year. All courses can be applied to the AAS in Hotel and Motel Management.
Program Learning Outcomes
Upon successful completion of the Hotel/Motel Certificate, the graduate will be able to:
- Identify all hotel department functions as it relates to front of the house and back of the house.
- Solve guest related situations in a professional manner.
- Describe each step in the reservation process as it relates to front office.
- Demonstrate basic professional supervisory and people skills as it relates to each department in a hotel.
- Demonstrate the ability to provide guest services in a front of the house position.
(Reviewed Fall 2022)
Placement Measures
Program Map for Students
| ACC 100 ◊ Basic Accounting I | Core Course | 3 |
| HIA 110 ◊ Introduction to the Hospitality Industry | Core Course | 3 |
| HIA 115 ◊ Food Sanitation & Safety | Core Course | 2 |
| HIA 120 ◊ # Dining Room Service | Core Course | 3 |
| HIA 122 ◊ Introduction to Convention Management | Core Course | 3 |
| RHT 101 # ◊ English Rhetoric & Composition I | Communications Gen-ed | 3 |
| Total Semester Credits: | 17 |
Meet with your Academic Advisor to create an academic plan.
Explore stackable certificate(s)/degree(s) |
Note: Grade of “C” or higher is an IAI requirement for RHT 101◊ and RHT 102◊.
| HIA 210 ◊ Hotel & Motel Front Office Operations | Core Course | 3 |
| HIA 215 ◊ Housekeeping for the Hospitality Industry | Core Course | 3 |
| HIA 225 ◊ # Hospitality Supervision | Core Course | 3 |
| HIA 250 ◊ Hospitality Marketing | Core Course | 3 |
| HIA 295 ◊ # Cooperative Work Experience | Core Course | 2 |
| Total Semester Credits: | 14 |
Meet with your Academic Advisor to finalize your academic plan for graduation and register for stackable certificate/degree (option).
Submit graduation petition by deadline (check for the specific date in catalog or syllabus.) |
See HIA course descriptions.
Chairperson: Denise Smith-Gaborite, Ext. 3869, email: denisesmithgaborit@triton.edu
KEY
(AAS/CERT) |
| General Education |
Communications, Fine Arts, Humanities, Life Science, Mathematics, Physical Science, Social and Behavioral Science (see individual degree requirements). |
| Core Course |
Course(s) listed in a semester the student is required to take. |
| Program Elective |
Course(s) that faculty recommend and are listed in the ‘Program Electives’ section (if any) for this program. |
If intending to transfer, choose courses accepted by your transfer institution. |
| General Elective |
Course(s) chosen by the student, if needed, above and beyond core courses and program electives (if any), to complete the Program Total Credits. |
| ◊ symbol |
This course is articulated. (course transfers to 3 or more Illinois State schools, as an elective or equal course-to-course) |
| # symbol |
This course has a prerequisite. (course(s) student takes prior to taking this course) |