Hospitality Industry Administration Hotel/Motel Certificate
Curriculum HIA.HMM.CERT (C406F)
The certificate program prepares students for potential positions as front desk clerks, reservationists, concierge, guest attendants and other entry-level positions in the hotel industry. Students develop skill in guest handling procedures, basic supervision, housekeeping and planning catering functions. This program may be completed by full-time students in one year. All courses can be applied to the AAS in Hotel and Motel Management.
PROGRAM LEARNING OUTCOMES:
At the successful completion of the Hotel/Motel Certificate, the graduate will be able to:
- identify all hotel department functions as it relates to front of the house and back of the house;
- solve guest related situations in a professional manner;
- describe each step in the reservation process as it relates to front office;
- demonstrate basic professional supervisory and people skills as it relates to each department in a hotel; and
- plan and execute a catering function by applying the catering management guidelines.
| ACC 100 ◊ Basic Accounting I | | 3 credits |
| HIA 110 ◊ Introduction to the Hospitality Industry | | 3 credits |
| HIA 115 ◊ Food Sanitation & Safety | | 2 credits |
| HIA 122 ◊ Introduction to Convention Management | | 3 credits |
| HIA 210 ◊ Hotel & Motel Front Office Operations | | 3 credits |
| RHT 101 ◊ # Freshman Rhetoric & Composition I | | 3 credits |
| Total Semester Credits: | 17 |
| HIA 215 ◊ Housekeeping for the Hospitality Industry | | 3 credits |
| HIA 225 ◊ # Hospitality Supervision | | 3 credits |
| HIA 250 ◊ Hospitality Marketing | | 3 credits |
| HIA 277 ◊ Catering Management | | 3 credits |
| HIA 295 ◊ # Cooperative Work Experience | | 2 credits |
| Total Semester Credits: | 14 |
Total Credit Hours: 31
See HIA course descriptions.
Coordinator: Denise Smith-Gaborit, Ext. 3624