A+ Microcomputer Technician Certificate
Curriculum CIS.APL.CERT (C407N)
The A+ Microcomputer Technician certificate is designed to provide students with the skills necessary to obtain an entry-level position in the growing specialty of PC technical support. The courses parallel CompTIA’s A+ exam objectives.
Upon successful completion of the A+ Microcomputer Technician program, the graduate will be able to:
- demonstrate an understanding of computer hardware and software;
- apply customer service and end-user support principles when dealing with customers and individuals lacking a technical background;
- demonstrate knowledge of installing and configuring software and hardware;
- communicate effectively with clients, verbally and in writing;
- demonstrate critical thinking in problem solving;
- work effectively in teams; and
- apply the skills that are the focus of this program to business scenarios.
| CIS 105 A+ PC Hardware and Software | | 3 credits |
| CIS 106 A+ PC Maintenance & Repair | | 3 credits |
| CIS 174 Windows Client-Server Administration | | 3 credits |
| CIS 210 # Data Comm & Networking Fund | | 3 credits |
| Total Semester Credits: | 12 |
Total Credit Hours: 12
See CIS course descriptions.
Note: A+ Certified technicians can earn credit towards CIS 105◊ and/or CIS 106◊
Coordinator: David Anderson, Ext. 3349