Hotel/Motel Certificate

Pathway:

Hotel/Motel

Certificate Type:

Basic

Curriculum Code:

HIA.HMM.CERT (C406F)

Total Program Credits: 31

The certificate program prepares students for potential positions as front desk clerks, reservationists, concierge, guest attendants and other entry-level positions in the hotel industry. Students develop skill in guest handling procedures, basic supervision, housekeeping and planning catering functions. This program may be completed by full-time students in one year. All courses can be applied to the AAS in Hotel and Motel Management.

Program Learning Outcomes

Upon successful completion of the Hotel/Motel Certificate, the graduate will be able to:

• identify all hotel department functions as it relates to front of the house and back of the house;
• solve guest related situations in a professional manner;
• describe each step in the reservation process as it relates to front office;
• demonstrate basic professional supervisory and people skills as it relates to each department in a hotel; and
• demonstrate the ability to provide guest services in a front of the house position.

(Fall 2022)

Placement Measures

Program Map for Students

Semester One: Fall
Course	Category	Credits
ACC 100 Basic Accounting I	Core Course	3
HIA 110 ◊ Introduction to the Hospitality Industry	Core Course	3
HIA 115 ◊ Food Sanitation & Safety	Core Course	2
HIA 120 ◊ # Dining Room Service	Core Course	3
HIA 122 ◊ Introduction to Convention Management	Core Course	3
RHT 101 ◊ # Freshman Rhetoric & Composition I	Communications Gen-ed	3
	Total Semester Credits:	17
Next Steps	Meet with your Academic Advisor to create an academic plan. Explore stackable certificate(s)/degree(s)

Note: Grade of “C” or higher is an IAI requirement for RHT 101◊ and RHT 102◊.

Semester Two: Spring
Course	Category	Credits
HIA 210 ◊ Hotel & Motel Front Office Operations	Core Course	3
HIA 215 ◊ Housekeeping for the Hospitality Industry	Core Course	3
HIA 225 ◊ # Hospitality Supervision	Core Course	3
HIA 250 ◊ Hospitality Marketing	Core Course	3
HIA 295 ◊ # Cooperative Work Experience	Core Course	2
	Total Semester Credits:	14
Next Steps	Meet with your Academic Advisor to finalize your academic plan for graduation and register for stackable certificate/degree (option). Submit graduation petition by deadline (check for the specific date in catalog or syllabus.)

See HIA course descriptions.

Chairperson: Manny Uribe, Ext. 3624

KEY (AAS/CERT)
General Education	Communications, Fine Arts, Humanities, Life Science, Mathematics, Physical Science, Social and Behavioral Science (see individual degree requirements).
Core Course	Course(s) listed in a semester the student is required to take.
Program Elective	Course(s) that faculty recommend and are listed in the ‘Program Electives’ section (if any) for this program.	If intending to transfer, choose courses accepted by your transfer institution.
General Elective	Course(s) chosen by the student, if needed, above and beyond core courses and program electives (if any), to complete the Program Total Credits.
◊ symbol	This course is articulated. (course transfers to 3 or more Illinois State schools, as an elective or equal course-to-course)
# symbol	This course has a prerequisite. (course(s) student takes prior to taking this course)