Administrative Assistant Certificate

Pathway:

Administrative Assistant

Certificate Type:

Basic

Curriculum Code:

BUS.ADM.CERT (C407D)

Total Program Credits: 17

(formerly Office Assistant Certificate)

Students that pursue the Administrative Assistant Certificate program will be prepared to begin entry-level office positions. Students learn the skills and knowledge in office procedure and word processing, customer service and records management.

Program Learning Outcomes

Upon successful completion of the Administrative Assistant Certificate program, the graduate will be able to:

• demonstrate proficient keyboarding skills;

• demonstrate proficient and business appropriate written and verbal communication skills;

• identify business accounting department practices;

• assess current business practices and trends; and

• summarize the different roles of customer service.

(Fall 2022)

Placement Measures

Program Map for Students

Semester One: Fall
Course	Category	Credits
BUS 102 ◊ Small Business Accounting	Core Course	3
BUS 103 ◊ Keyboarding Technique	Core Course	1
BUS 104 ◊ # Keyboarding Speed and Accuracy	Core Course	1
BUS 107 ◊ Microsoft Office in Business Applications	Core Course	3
	Total Semester Credits:	8
Next Steps	Meet with your Academic Advisor to create an academic plan. Explore stackable certificate(s)/degree(s)

Note: BUS 103◊, BUS 104◊: any student who can type 25 words per minute, on a three-minute timing, with five errors or fewer, using proper touch-typing technique may take a proficiency test for BUS 103◊.

Semester Two: Spring
Course	Category	Credits
ACC 200 ◊ # Microsoft Excel for Accounting and Business	Core Course	3
BUS 171 ◊ Introduction to Customer Service	Core Course	3
BUS 188 ◊ Business Writing	Core Course	3
	Total Semester Credits:	9
Next Steps	Meet with your Academic Advisor to finalize your academic plan for graduation and register for stackable certificate/degree (option). Submit graduation petition by deadline (check for the specific date in catalog or syllabus.)

See BUS course descriptions.

Chairperson: Dr. William M. Griffin, Ext. 3579

KEY (AAS/CERT)
General Education	Communications, Fine Arts, Humanities, Life Science, Mathematics, Physical Science, Social and Behavioral Science (see individual degree requirements).
Core Course	Course(s) listed in a semester the student is required to take.
Program Elective	Course(s) that faculty recommend and are listed in the ‘Program Electives’ section (if any) for this program.	If intending to transfer, choose courses accepted by your transfer institution.
General Elective	Course(s) chosen by the student, if needed, above and beyond core courses and program electives (if any), to complete the Program Total Credits.
◊ symbol	This course is articulated. (course transfers to 3 or more Illinois State schools, as an elective or equal course-to-course)
# symbol	This course has a prerequisite. (course(s) student takes prior to taking this course)