Hospitality Industry Administration Hotel/Motel Certificate

Curriculum HIA.HMM.CERT (C406F)

(Total Program Credits: 31)

The certificate program prepares students for potential positions as front desk clerks, reservationists, concierge, guest attendants and other entry-level positions in the hotel industry. Students develop skill in guest handling procedures, basic supervision, housekeeping and planning catering functions. This program may be completed by full-time students in one year. All courses can be applied to the AAS in Hotel and Motel Management.


Upon successful completion of the Hotel/Motel Certificate, the graduate will be able to:

  • identify all hotel department functions as it relates to front of the house and back of the house;
  • solve guest related situations in a professional manner;
  • describe each step in the reservation process as it relates to front office;
  • demonstrate basic professional supervisory and people skills as it relates to each department in a hotel; and
  • plan and execute a catering function by applying the catering management guidelines.

Placement Measures MAT, RHT, and COL sequence placement will be determined by an Academic Advisor. Contact your Academic Advisor or Transfer Specialist (if transferring), before registering for courses.
Developmental education courses do not transfer. They assist students in the path towards college credit.

(Fall 2021)

Semester One: Fall

Course NumberTitleCredits
ACC 100Basic Accounting I

3 credits

HIA 110Introduction to the Hospitality Industry

3 credits

HIA 115Food Sanitation & Safety

2 credits

HIA 122Introduction to Convention Management

3 credits

HIA 210Hotel & Motel Front Office Operations

3 credits

RHT 101Freshman Rhetoric & Composition I #

3 credits

Total Credit Hours:17

Note: Grade of “C” or higher is an IAI requirement for RHT 101 and RHT 102.

Semester Two: Spring

Course NumberTitleCredits
HIA 215Housekeeping for the Hospitality Industry

3 credits

HIA 225Hospitality Supervision #

3 credits

HIA 250Hospitality Marketing

3 credits

HIA 277Catering Management

3 credits

HIA 295Cooperative Work Experience #

2 credits

Total Credit Hours:14

See HIA course descriptions.

Coordinator: Denise Smith-Gaborit, Ext. 3624